Privacy Policy – Mindsafe Coaching

Last updated: January 2026

Mindsafe Coaching™ is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Mindsafe Coaching provides mental health and wellbeing training for workplaces across the United Kingdom.

• Website: www.mindsafecoaching.com

• Email: hello@mindsafecoaching.com

For the purposes of data protection legislation, Mindsafe Coaching is the data controller.

2. What Personal Data We Collect

We may collect and process the following personal data:

• Name

• Email address

• Organisation or company name

• Job title (if provided)

• Telephone number (if provided)

• Enquiry details submitted via contact forms or email

• Basic website usage data (see Cookies section)

We do not intentionally collect special category data, including medical or clinical mental health information.

3. How We Collect Personal Data

We collect personal data when you:

• Complete a contact or enquiry form on our website

• Contact us by email or phone

• Engage with us regarding training, services, or consultations

• Visit our website (via cookies or analytics tools, if enabled)

4. How We Use Your Personal Data

We use your data only for legitimate business purposes, including:

• Responding to enquiries and requests

• Providing information about our services

• Arranging training sessions or consultations

• Managing professional relationships

• Maintaining internal records

• Improving our website and services

We do not use your data for automated decision-making or profiling.

5. Lawful Basis for Processing

Under UK GDPR, we process personal data on the following lawful bases:

• Consent – where you have contacted us directly

• Legitimate interests – to respond to enquiries and operate our business

• Contract – where data is required to deliver agreed services

• Legal obligation – where required by law

6. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your personal data, including:

• Secure digital storage

• Restricted access to authorised persons only

• Password-protected systems

• Secure website hosting

We retain personal data only for as long as necessary to fulfil its purpose or meet legal obligations.

7. Sharing Your Data

We do not sell, rent, or trade your personal data.

Your data may be shared only where necessary, including with:

• Website hosting providers

• Email service providers

• Professional advisers (e.g. accountants)

• Legal or regulatory authorities where required by law

All third parties are required to handle your data securely and lawfully.

8. International Data Transfers

We do not routinely transfer personal data outside the UK.
If data is transferred internationally (e.g. via secure cloud services), appropriate safeguards will be in place.

9. Cookies & Website Analytics

Our website may use essential cookies to ensure it functions correctly.

We may also use analytics tools to understand website performance. These tools collect anonymous data and do not identify individuals.

You can manage or disable cookies through your browser settings.

(If additional cookies or analytics are added, this policy will be updated accordingly.)

10. Your Rights Under UK GDPR

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent at any time

• Request data portability

To exercise any of these rights, contact us at:
hello@mindsafecoaching.com

11. Complaints

If you are unhappy with how your data is handled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

• Website: www.ico.org.uk

We encourage you to contact us first so we can resolve any concerns promptly.

12. Mental Health Disclaimer

Mindsafe Coaching provides educational and wellbeing training only.
Our services do not replace medical, clinical, or therapeutic support, and we do not diagnose or treat mental health conditions.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law or our services.
The most recent version will always be available on our website.

14. Contact Us

For any privacy-related questions or requests, please contact: hello@mindsafecoaching.com